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BANQWARE ACCOUNT AGGREGATION SERVICE
PRIVACY POLICY

Privacy and the security of data are of paramount importance to all of us at banqware. Please read this document carefully, and if you have any questions or queries about the contents, please email us at contact@banqware.com.


In this Privacy Policy, banqware will sometimes be referred to as ‘we’, ‘us’, or ‘our’. Additionally, there are references to “You”. In these instances, “You” may be a user of our Services (“Provider”), or a customer of a Provider (“End User”).

 

We process personal data that we collect through our APIHub services and to provide the services listed as part of your personal data use (collectively, the "Services").

I.PERSONAL DATA

COLLECTION OF YOUR PERSONAL DATA

When you use our Services, we will have access to your personal information ("Personal Data") held by payment service providers (i.e. any payment service provider, such as a bank that maintains an online payment account on your behalf ("ASPSP").

 

The data may include name, surname, address registered to a bank account, payment account information, account balance, transactions. The manner in which we access, use, process, and store your personal data to provide the Services is set out below.

 

USE OF YOUR PERSONAL DATA


Our Partner will direct you to use our Services, which will include the transmission of information (including personal information) regarding payment accounts ("Account Information") that you hold with the ASPSP (bank, payment service provider) to the Partner upon your consent;


Please review your data privacy policy. If Your Account Information (including personal information) is sent from the ASPSP through our software to the Partner, that Partner (and not banqware) is responsible for it.

 

RETENTION OF YOUR PERSONAL DATA


We will not retain your information for any longer than we think is necessary. Information that we collect will be retained for as long as needed in order to:

  • fulfill the purposes outlined in the ‘Use of your personal data’ section above;
  • remain in line with our legitimate interest;

or for a period specifically required by applicable regulations or laws, such as retaining the information for regulatory reporting purposes.

When determining the relevant retention periods, we consider factors including:

  • our contractual obligations and rights concerning the information involved;
  • legal obligation(s) under applicable law to retain data for a certain period;
  • statute of limitations under applicable law(s);
  • fraud and risk management;
  • (potential) disputes; and
  • guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information where we no longer require your information for the purposes collected.


DELETION OF PERSONAL DATA


We will not keep your Personal Data for longer than necessary. We will delete your Personal Data:

  • as soon as it is no longer needed to provide the Services to you;
  • upon termination of the Terms of Service; and / or
  • if You withdraw Your consent, and Your consent is necessary for us to retain the data.

II. DISCLOSURE

We may share your Personal Data with selected third parties, including business partners, suppliers, and sub-contractors that assist us in the provision of our Service to you. The third-party providers used by us will only collect, use and disclose your information as instructed by us to provide Services to you.


We may also disclose your Personal Data to other third parties in cases when:

  • We reasonably consider that we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or
  • We have to enforce or apply our Terms of Service and other agreements; or
  • We have to protect the rights, property, or safety of banqware, our customers, or others.

Transfer of your personal data outside of the European Economic Area

 

The data that we collect from you will not be transferred to or stored outside the European Economic Area ("EEA"). We will take reasonable steps to ensure that your Account Information (including any Personal Data) is handled securely and in accordance with this Privacy Policy.

 

 

The Legal basis for processing personal data

These are our legal reasons for processing your personal data:

  • For the performance of a contract with You or Your Provider;

 III. CONSENT

When you use our services you may provide us with your Credentials and we require your consent to use those Credentials to:

  • retrieve your Account Information (including any Personal Data);
  • provide such Account Information to the Providers which referred you to us;
  • improve the Services or the APIHub.

 

IV. SECURITY

We use industry-standard encryption methods to ensure the security of your Personal Data in accordance with applicable law and regulation but cannot guarantee the security of any data transmitted to a Provider using our APIHub. Once we have received your information, we take reasonable precautions to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed. If you have reason to believe that your Personal Data is no longer secure (for example if you feel that the security of your Personal Data has been compromised then please contact us immediately).

 

V. MINORS

Our Services are not intended for use by anyone younger than 18 years old.

 

VI. YOUR RIGHTS

SUBJECT ACCESS REQUESTS


You have the right to ask us to provide any personal data we have collected about You, to You. Should You wish to do so, please email us at contact@banqware.com to make a subject access request detailing:

  • your name,
  • your address,
  • the details of your Provider, and
  • the period of data you’d like access to.

THE RIGHT TO BE FORGOTTEN

If after you provide your consent, you change your mind, you may withdraw your consent by contacting us at our address or at the email address set out in the contact information above.

 

VII. CHANGES TO THIS PRIVACY POLICY

Any changes we make to our Privacy Policy in the future will be posted on our website and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

 

VIII. QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information about how we process your Personal Data, you can contact us at contact@banqware.com.

 

CONTACT

Headquarter in Belgium
Proudly developed in Poland

 

E-mail: contact@banqup.com

 

Find us: 

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ABOUT US

BanqUP is an API-driven platform for open banking solutions, allowing for banks and fintech companies to access a number of European banking APIs.
BanqUP helps TPPs and banks quickly access open banking ecosystem and analyze banking data, allowing them to create bold and innovative solutions, as well as cross-sell and up-sell their existing product.

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